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Scams Can Happen To Anyone

Scamming is all around us and it is on the rise. Protect yourself by remaining alert and suspicious of e-mails, texts, calls or other forms of communication from people and organizations you do not know. This is especially true if they are asking for money or personal information. It is important to be alert while also understanding you are not alone.

Stay abreast of the latest scams, and get advice to help you avoid, report, and recover from them. Visit the Federal Trade Commission's consumer advice page for a wealth of information.

FTC Consumer Scam Advice

Identity Theft Awareness Week: Simple Steps to Protect Your Financial Identity

Identity theft can happen to anyone — and it often starts in small, easily overlooked ways. From weak passwords to deceptive messages, criminals are constantly finding new ways to access personal and financial information.

During Identity Theft Awareness Week, The Bank of Bennington is sharing practical, easy-to-follow steps you can take to reduce your risk and protect what matters most. A few small habits can make a big difference in keeping your identity and accounts secure.

Below are some of the most effective ways to stay one step ahead.

1. Guard Your Personal Information

Your personal and financial details are valuable — and they should always be treated that way.

Never share:

  • Account numbers
  • PINs
  • Online banking passwords
  • One-time security codes

Legitimate banks and businesses will not ask for sensitive information through email, text messages, or unsolicited phone calls. If you receive a request that feels unusual, stop and verify it using a trusted phone number or official website.

Tip: When in doubt, don’t click — contact the company directly.

2. Use Strong, Unique Passwords

Weak or reused passwords are one of the most common ways identity theft occurs.

To improve your protection:

  • Use a different password for each account
  • Create longer passwords (12+ characters when possible)
  • Include a mix of letters, numbers, and symbols
  • Avoid personal details like birthdays, names, or addresses

If one account is compromised, reused passwords can allow criminals to access multiple accounts quickly.

Tip: Consider using a reputable password manager to create and store strong, unique passwords securely.

3. Review Your Accounts Regularly

Identity theft often begins with small, unnoticed transactions. Catching issues early can help stop fraud before it becomes a larger problem.

Make it a habit to:

  • Review bank and credit card statements
  • Check transaction history frequently
  • Look for unfamiliar charges, even small ones

The sooner suspicious activity is detected, the easier it is to limit potential damage.

Tip: Even a $1 charge can be a test transaction used by fraudsters.

4. Be Cautious With Links, Texts, and Calls

Scammers are increasingly sophisticated and may pose as trusted businesses, delivery companies, or even financial institutions.

Be especially cautious of:

  • Messages asking you to “verify” account information
  • Urgent warnings about locked accounts
  • Unexpected links or attachments
  • Calls requesting personal or financial details

These tactics are commonly used in phishing and smishing scams designed to steal your information.

Tip: Don’t click links in unexpected messages. Go directly to the company’s official website or app instead.

5. Use Alerts and Security Tools

Extra layers of security can make a major difference in detecting and stopping fraud quickly.

Consider enabling:

  • Login alerts
  • Large transaction alerts
  • Withdrawal or transfer notifications

These real-time alerts can help you take action immediately if something doesn’t look right.

Tip: Quick response is one of the most effective ways to limit fraud-related losses.

Vishing and Smishing: Social Engineering Threats

Vishing (voice phishing) and smishing (SMS phishing) are tactics used by fraudsters to impersonate trusted organizations via phone calls or text messages. Their goal is to build a rapport with victims and manipulate them into revealing sensitive personal or financial information. Criminals may use text messaging or various messaging apps, such as WeChat, WhatsApp and Facebook Messenger. They may also use technologies like Voice over IP (VoIP) and Caller ID spoofing to disguise their identity, making calls or messages appear as if they originate from legitimate sources—even mimicking local numbers.

To reduce the risk of falling victim to these scams, cardholders should:

•             Be cautious of unsolicited calls or texts from unknown numbers.
•             Verify suspicious contacts by calling the official number listed on the organization’s website.
•             Avoid clicking on links in unexpected messages.
•             Direct any inquiries about orders or deliveries to the contact information provided on official websites or confirmation emails.
•             Never share one-time passcodes unless a transaction is personally initiated.
•             Be skeptical of urgent or emotionally charged calls, especially those claiming a family emergency – AI-generated voices can mimic loved ones.
•             Recognize that fraudsters often use fear and urgency to manipulate victims.

Holiday Season Fraud Prevention Best Practices for the Cardholders

To minimize fraud risk during the holiday season, your cardholders should:
•             Shop Securely: Use only trusted websites. Avoid entering payment details on unfamiliar or suspicious sites.
•             Use Secure Networks: Always shop online using a secure Wi-Fi connection or VPN.
•             Avoid Skimming Devices: Prioritize chip or contactless payments. If a terminal forces a swipe, it may be compromised.
•             Limit Personal Information Sharing: Avoid oversharing online, as personal details can be used to guess security questions.
•             Verify Deals: Be cautious of “too good to be true” offers via email or SMS. Confirm promotions directly with the retailer.
•             Monitor Financial Activity: Regularly review account statements and credit reports. Consider enrolling in a credit monitoring service.
               Access your credit reports or freeze them at: www.equifax.com, www.experian.com or www.transunion.com.
•             Update Contact Information: Ensure your financial institution has your current contact details and respond promptly to fraud alerts.
•             Protect Physical Mail: Monitor your mailbox and shred sensitive documents, including pre-approved credit offers.
•             Use Strong, Unique Passwords: Employ different secure passwords for financial accounts, social media, and mobile devices.

We’re frequently asked how to stop unwanted solicitations from mortgage lenders, credit card companies, and other credit providers. The most effective way to reduce or eliminate these offers is to opt out using the following resources:

Mail solicitations: Visit OptOutPrescreen.com or call 1-888-567-8688
Phone solicitations:
Visit DoNotCall.gov or call 1-888-382-1222. Be sure to register all active phone numbers, including home and cell. Please note that some exceptions apply. Companies you currently do business with, as well as certain nonprofit organizations (such as religious, political, or community-based groups seeking donations), are exempt from these restrictions. To stop solicitations from these organizations, you’ll need to contact them directly.

For additional help, you can also reach out to the
Association of National Advertisers (ANA) at DMAchoice.org.

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